How to Communicate With Us

As a member, we want you to have access to our team when you need us.

There are several contacts that will help you get the care you need within an appropriate time frame.

During Business Hours

For any urgent issues that need to be addressed as soon as possible, scheduling needs, or questions regarding your membership, the best route of communication is to call the office at 303-848-3800. The menu options are as follows:

After Hours

If you have an urgent matter or an acute issue that arises after hours or over the weekend, please call the office at 303-848-3800. The menu options are as follows:

For other communications, you can reach out to team members via email. Please keep in mind that email communications take longer to receive a response, so if you have a time sensitive situation, it’s always best to reach us on the office phone. 

Medical Records

To request any of your personal medical records, please email our general admin email.

Medication Refills

Send prescription requests to our dedicated prescription email

*PLEASE NOTE: Prescription refill requests are processed in 48 Business Hours

Plan to send your refill requests when you still have several days of medication, DO NOT wait until you are completely out. 

CLOUD MEDICAL © 2024. ALL RIGHTS RESERVED